The 7th International Conference on Services Management



IFT will be organizing the 7th International Conference on Services Management (7th ICSM) on campus during 10-12 December 2014 with co-organizers including Oxford School of Hospitality Management, Oxford Brookes University, U.K., Virginia Polytechnic Institute and State University, U.S.A., and Institute for International Management and Technology (IIMT), India.

The 7th ICSM is now calling for paper with deadline of abstract submission on 10th May 2014. The unifying theme for the 7th ICSM is “Managing and Delivering Services in the Asian Century” which challenges delegates to address the sea-change taking place as Asian consumers lift themselves economically, boosted by their vibrant economies – thereby changing the nature of service demand and the fundamentals of services capes.

The keynote speakers of the 7th ICSM include Prof. Charles Martin (Editor, Jornal of Services Marketing; Professor of Marketing, W. Frank Barton School of Business, Wichita State University, U.S.A.), Prof. Richard Teare (President, GULL University; Editor, Worldwide Hospitality and Tourism Themes; Author, International Hospitality Management), Prof. Dianne Welsh (Hayes Distinguished Professor of Entrepreneurship University of North Carolina Greensboro; Founder, North Carolina Entrepreneurship Center), and some more distinguished keynote speakers.

Details of registration will be announced soon in the conference website. For more information about the 7th ICSM, please visit www.ift.edu.mo/icsm-7.