New study by ITRC reveals which profile of Macao workers have the highest and lowest job satisfaction

Details of the newly launched Macao Human Resource Monitoring Survey (MHRM) conducted by ITRC has just been released in an inaugural report which can be requested here. In this page, we feature an interactive chart showing results pertaining to mean overall job satisfaction (blue line below) of workers interviewed in the study (500 respondents), together with mean satisfaction with job security (red line), pay (yellow) and social environment at work (green).




The vertical (or y-) axis of the chart represents a 5-point satisfaction scale with 5 representing high level of satisfaction and 1 representing the lowest level.

Lines are arranged from lowest on the left to highest at the right.

Hovering the mouse on any point on the line will reveal the key profile corresponding to that level of satisfaction.

A total of 525 randomly selected respondents were interviewed for the study. Interviews were conducted in the field at various intervals and locations during the second half of 2012.

Some observations from the above chart (the interactive chart can be reviewed at this link here):

Workers with the highest income per month (>MOP40,000) report the highest levels of job satisfaction and its specific aspects (pay, security and social environment).

Workers aged 58 years or above reported the second-highest level of general job satisfaction, even though they don’t rate their job pay and security as equally satisfying. One possible reason for this is suggested by the rather higher level of satisfaction they expressed regarding the social environment of their work. It is quite likely that senior workers’ job satisfaction is closely tied to the favorable social interaction they experience at work.

Non-permanent resident workers reported above-average general job satisfaction (just slightly below permanent residents, on the next data point on the right), even though they report having among the lowest levels of satisfaction with pay and job security.

The least satisfied workers were single individuals with children. In absolute terms, they reported having the lowest levels of satisfaction with job pay and security, though they seem to appreciate some degree of satisfaction with the social environment at work.




Regular subscribers of ITRC's studies will receive emails with a link to download the inaugural report while non-subscribers should register in the MHRM project page to receive a copy.


For more information


Please contact Ms. Virginia Hong or Ms. Wendy Tang of ITRC at