Industry briefing on latest findings of the Macao Human Resources Monitor Project to be held on Friday, 24 November, 2017

About the briefing

ITRC conducts the Macao HR Monitor (MHRM) Project, which regularly measures job satisfaction levels, attitudes, and opinions of Macao’s employed labor force, with particular focus on those working in the hospitality, gaming and tourism industry. The MHRM research team will update attendees of the industry briefing on the project’s latest findings and studies. The briefing is open to all members of the public and industry and will be held on Friday, 24 November 2017, 3:30 pm to 5:00 pm, at the conference room of the Pousada de Mong-Ha, IFT Mong-Ha Campus (details of venue below).

The aim of the MHRM project is to provide policy planners, management executives, and employee groups with up-to-date and insightful information regarding human resource and work-related issues and trends. By providing recurrent knowledge, research, and actionable information, the project hopes to improve the effectiveness of human resource management practices and policies in Macao. Read more about the MHRM Project and access past reports here.

Briefing agenda & schedule


(Each presentation will last approximately 30 minutes, followed by a brief Q&A. All presentations and materials will be in English.)



3:30 pm

Trends in job satisfaction and other key HR indicators 

By Patrick Lo

Synopsis: This briefing will present the latest survey results regularly monitoring key HR metrics for Macao's labour force. This includes updates on current levels of job satisfaction, work stress, perceived fairness of compensation and benefits, as well as workers' intent-to-stay in their organizations.



4:15 pm

Overall perceptions towards women as managers

By Henrique Ngan

Synopsis: The briefing examines Macao's labour workforce perceptions towards women managers across different industries and with different background (e.g. age, gender, education) and its impact on employee turnover intentions. Implications for effective management of gender issues will be discussed. 





Also: Special report to be published online during the briefing, giving attendees first exclusive read


Does gender bias exist in Macao’s organizations and does it affect our work?

By Louis Vong

Synopsis: How common are supervisors managing subordinates of the opposite sex? How does supervisor gender influence subordinates' job attitudes? Are there natural advantages for managers supervising subordinates of the same sex-or the opposite sex? This online report presents findings of a study that examined gender congruence affecting the workplace and opens up avenues for discussion among managers and employees.

Meet the MHRM Project team


Registration (is now closed)

The briefing will have two presentations and will be conducted in English. Each presentation will last 30 minutes and followed by a brief Q&A. Limited places available. The briefing is free of charge but registration is required to confirm attendance and is limited to a maximum of 2 participants per organization. Registration is on a first-come-first served basis and can be on the registraion form on the right.

For inquiries, please email Ms. Virginia Hong at or call 8598-1253



Date, time, and venue:

Friday, 24 November 2017, 3:30pm-5:00pm

Conference Room, Pousada de Mong-Ha, IFT Mong-ha Campus


Colina de Mong-Ha, Macao 澳門望廈山

Print out taxi directions here.