Industry briefing on latest findings of the Macao Human Resources Monitor Project to be held on Thursday, December 1, 2016

About the briefing

ITRC conducts the Macao HR Monitor (MHRM) Project, which regularly measures job satisfaction levels, attitudes, and opinions of Macao’s employed labor force, with particular focus on those working in the hospitality, gaming and tourism industry. The MHRM research team will update attendees of the industry briefing on the project’s latest findings and studies. The briefing is open to all members of the public and industry and will be held on Thursday, December 1, 2016, 15:00 to 17:00, at the conference room of the Pousada de Mong-ha, IFT Main Campus (details of venue below).

The aim of the MHRM project is to provide policy planners, management executives, and employee groups with up-to-date and insightful information regarding human resource and work-related issues and trends. By providing recurrent knowledge, research, and actionable information, the project hopes to improve the effectiveness of human resource management practices and policies in Macao. Read more about the MHRM Project and access past reports here.

Briefing agenda & schedule


(Each presentation will last approximately 20 minutes, followed by a brief Q&A. All presentations and materials will be in English.)



3:00 pm

Trends in job satisfaction and other key HR indicators 

By Patrick Lo & Wendy Tang

Synopsis: This briefing will present latest survey results for measures such as job satisfaction, work stress, perceived fairness of compensation and benefits, as well as workers’ intent-to-stay in their organizations.



3:30 pm

How do employees perceive their career prospects in their organizations? Are these expectations realistic or too optimistic?

By Henrique Ngan

Synopsis: Employees value the career prospects offered by their organizations. But how do they perceive their chances for promotion and what are their expectations? This briefing reports the findings of a study that examined employees’ expectations for promotion and how well it corresponds to the reality. The briefing will name the factors related to these expectations and their implications for employees and their organizations



4:00 pm

Retention fundamentals: understanding the determinants of employee intention to stay

By Louis Vong

Synopsis: How can organizations identify which types of employees are more likely to stay or leave their jobs? What can organizations do to retain them? This session presents the findings of a study that examined the individual and organizational determinants influencing employees’ intent to stay with their employers.



4:30 pm

The 3.25-year “itch”— How long do employees stay in their organizations

By Leonardo (Don) Dioko

Synopsis: Based on analysis comparing long vs short staying employees, this briefing identifies the factors that likely influence employee length of tenure and suggest a few implications for management and organizations in Macao.





Meet the MHRM Project team



The briefing will have four presentations and will be conducted in English. Each presentation will last 20 minutes and followed by a brief Q&A. Limited places available. The briefing is free of charge but registration is required to confirm attendance and is limited to a maximum of 2 participants per organization. Registration is on a first-come-first served basis and can be made here:

For inquiries, please email Ms. Virginia Hong at or call 8598-1253

Date, time, and venue:

Thursday, 1 December 2016, 15:00-17:00

Conference Room, Pousada de Mong-Ha, IFT Main Campus


Colina de Mong-Ha, Macao 澳門望廈山

Print out taxi directions here.